Terms & Condition

Welcome to The Neon Collectibles. By using our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Legal Information: This website is operated by HAVAN SANJAYBHAI SHARMA, registered at C-404, Poonam Cluster-3, Srushti Road, Opp Surya Shopping Center, Thane, Thane, Mira-Bhayander, Mira Road East, Mira Road, Maharashtra, India, 401107.

Scope of Agreement

Welcome to The Neon Collectibles. By using our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Product Descriptions and Accuracy

We strive to ensure that product descriptions, images, pricing, and other details on our website are accurate and up-to-date. However, we do not guarantee that all information is free from errors or inaccuracies. If a product does not meet your expectations based on its description, please contact us, and we will address the issue within our policies

Pricing and Payment Terms

  • Pricing: Prices are subject to change without prior notice. The price at the time of purchase applies to that transaction only.
  • Payment Options: We offer upfront payment via payment gateways (PayU and Cashfree) or partial payment via Cash on Delivery (COD).
  • Currency: All prices are listed in Indian Rupees (INR).

    • Prohibited Uses

    You agree not to:

    • Use our website or products for fraudulent or unauthorized purposes.
    • Distribute, copy, or alter content or images from our website or products without permission. Unauthorized use of product images is strictly prohibited and may lead to legal action.
    • Access our website using bots or automated scripts not authorized in our robots.txt file.

    Intellectual Property

    All content on The Neon Collectibles website, including logos, images, text, and product designs, is the intellectual property of The Neon Collectibles and is protected by copyright law. Unauthorized use, reproduction, or distribution of our content is prohibited.

    Order Acceptance and Cancellations

    • Order Acceptance: Orders may be accepted or canceled at our discretion, based on stock availability, customer eligibility, and other factors.
    • Cancellations: As all products are custom-made, cancellations are not permitted once an order is placed.

    Limitation of Liability

    The Neon Collectibles will not be liable for any damages, loss of profits, or personal injury resulting from the use or inability to use our products. In the event of a delay, defect, or damage, our liability is limited to the remedies available within our Refund and Shipping Policies.

    User Responsibilities

    You agree to provide accurate, current, and complete information for all purchases and interactions with us. Failure to comply with these terms may result in order cancellation, account suspension, or legal action

    Governing Law and Dispute Resolution

    These Terms and Conditions are governed by the laws of India. Any disputes arising from or related to these Terms will be resolved through arbitration in accordance with Indian law. The arbitration shall be conducted in English in Mumbai, India

    Contact Information

    For questions about these Terms and Conditions, please reach out to us at care@theneoncollectibles.com

    Fast Dispatch

    All orders dispatches in under 2 working days. All product are made to order

    Secure Payment

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    Track Order

    Click on "Track Order" to get details of where your order has reached.

    Have Questions?

    We are here to help from 10:00AM to 8:00PM. Monday - Saturday

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