Privacy Policy

Thank you for trusting The Neon Collectibles with your data. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and manage customer data

Legal Information: This website is operated by HAVAN SANJAYBHAI SHARMA, registered at C-404, Poonam Cluster-3, Srushti Road, Opp Surya Shopping Center, Thane, Thane, Mira-Bhayander, Mira Road East, Mira Road, Maharashtra, India, 401107.

Information We Collect

To fulfill orders and improve our services, we may collect the following information;
  • Personal Information: Name, address, email address, payment details, and purchase history

Payment Processing

For processing payments, we use trusted third-party payment gateways: PayU Payment Gateway and Cashfree Payment Gateway. These services handle your payment data securely and are in full compliance with industry standards. Please refer to their privacy policies for further details

How We Use Your Information

The information we collect is used to:

  • Process orders and manage transactions.
  • Provide order updates, support, and customer service.
  • Develop, improve, and personalize our products and customer experience.
  • Communicate about special offers, promotions, or product launches (where applicable).

Sharing Your Information

We value your privacy and limit information sharing to the minimum required. Your information may be shared only with trusted third-party providers and delivery services strictly for fulfilling your orders and processing payments. We take measures to mask any personally identifiable data to maintain confidentiality

Security Measures

The Neon Collectibles uses secure encryption and industry-standard protection measures to safeguard your data. While no online transaction can be guaranteed 100% secure, we are committed to maintaining the security of your personal information

Customer Rights

You have the right to:
  • Access or Update Your Information: Contact us to review or update the information we have on file.
  • Request Data Deletion: You may request that we delete your personal data, subject to our obligations under law and transaction processing requirements.
For data access, updates, or deletion, please contact us at dpo@theneoncollectibles.com.

International Data Handling

The Neon Collectibles operates internationally. For users outside India, please note that your data will be processed and stored according to Indian data protection regulations and may be transferred to fulfill orders

Contact Us

For questions or concerns regarding our privacy practices, please reach out to our support team at care@theneoncollectibles.com.
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